Cancellation Policies
Private Lesson Cancellation:
If you cancel your private lesson the same day as the appointment, there will be a 1/2 price fee billed to you so that the coach is still paid. (Half the cost of the session price and pricing is different depending on the coach).
Birthday Party Cancellation:
When booking a party, we require a $100 non-refundable deposit. This deposit is not refundable, but in the case of an emergency we can put it towards something else at our gym — like a private lesson, or classes.
Camp Cancellation:
There are no refunds for camp. In the instance that there is an emergency, we can reallocate the registration to another class or camp at the gym.
Frequently Asked Class Questions:
What if I miss a class?
If you are going to miss a class, please give us a 48 hour minimum advance notice so we can rebook the class or issue a make-up class credit. (This is not required for Untamed Fitness Classes) We waive the 48 hour requirement in the event of illness or emergency, but you must let us know the morning of the class. This allows us to open up a spot in class for another child to drop-in.
We do not issue a credit for a no-call, no-show.
What fees are there besides the membership fee?
All of our memberships are month to month. We have no sign up fee, annual fee or cancellation fee for memberships. If you need to cancel a membership, simply let us know at least one business day (M-F) before the membership is scheduled to bill. It really is that simple.