Cancellation Policies

Private Lesson Cancellation:

If you cancel your private lesson the same day as the appointment, there will be a 1/2 price fee billed to you so that the coach is still paid. (Half the cost of the session price and pricing is different depending on the coach).

Birthday Party Cancellation:

When booking a party, we require a $150 non-refundable deposit. This deposit is not refundable, but in the case of an emergency we can put it towards something else at our gym — like a private lesson, or classes. Same day cancelation 1/2 full price charge.

Camp Cancellation:

Cancellations must be made up to one week out of your selected camp date in order to receive a full refund. A 50% refund can be issued if you cancel within the week prior. No refunds or credits will be given canceling the day of.

Frequently Asked Class Questions:

What if I miss a class?

If you are going to miss a class, please give us a 48 hour minimum advance notice so we can rebook the class or issue a make-up class credit. (This is not required for Untamed Fitness Classes) We waive the 48 hour requirement in the event of illness or emergency, but you must let us know the morning of the class. This allows us to open up a spot in class for another child to drop-in.

We do not issue a credit for a no-call, no-show.

What fees are there besides the membership fee?

All of our memberships are month to month. We have no sign up fee, annual fee or cancellation fee for memberships. If you need to cancel a membership, simply let us know at least one business day (M-F) before the membership is scheduled to bill. It really is that simple.